Contact us
Got a question, need a hand with your server, or just want to chat? Fill out the form below, and we’ll get back to you as quickly as we can!
We’re also working on a knowledge base that will soon have helpful guides and answers to common questions. It’ll be a great resource for setting up and managing your server.
We’re here to help you get the most out of your server and make your gaming experience smooth and enjoyable!
Frequently asked question
These are some of the most frequent questions asked.
How can I contact customer support?
For any issues or questions, simply use the contact form on this page. Our team is ready to assist you and will reply as quickly as possible. Rather mail us directly? info@orangeraptor.com.
How long will it take for you to respond?
We aim to respond within 24 hours on business days. Our team is dedicated to resolving your issues quickly and effectively.
Can I get help with a game server setup?
Yes, we can assist you with basic setup questions via email. For more complex issues, you can also email us at info@orangeraptor.com. Keep in mind, we provide help with your server. We can't assist with any mods or other third party software.
What can we help you with?
We’re here to support you with anything related to getting your server up and running. Whether it’s setting things up, managing your server through the dashboard, or helping with performance tips, we’ve got you covered!
You’re in control of your server, and that means you can customize it however you like! However, please note that we don’t provide support for third-party mods, plugins, or custom software. While we can’t debug or assist with those, we’re sure our knowledge base will help with common setups and guides.